Effective Date: 01.01.2025

SuperstarHero.com ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data in compliance with applicable laws, including the General Data Protection Regulation (GDPR).

By using our website, you agree to the terms outlined below. If you do not agree, please do not use our website.

1. Information We Collect

We do not actively collect personal data through our website. Any data shared with us is processed only under signed agreements between SuperstarHero and our clients. However, certain technical data may be collected automatically via third-party tools:

A. Automatically Collected Data
Google Analytics: Collects non-personal data such as:
• IP address (anonymized where possible)
• Browser type and version
• Pages visited, time spent, and other usage metrics

B. Cookies
WordPress Cookies: Our website may use cookies for functionality and analytics. For more details, refer to our Cookie Policy.

2. How We Use Your Data

We use the collected data solely for the following purposes:
• Contact: Responding to inquiries initiated by users
• Analytics: Improving website functionality and user experience
We do not use collected data for unsolicited marketing or share it with third parties outside the purposes listed here.

3. Data Sharing

We limit data sharing to what is strictly necessary for the operation of our services:
• Google Analytics: For website analytics and performance tracking
• Hosting Provider (DigitalOcean): For secure storage of technical data
• Legal Compliance: We may disclose information if required by law or to protect our rights
No personal data is sold, rented, or shared with third parties for marketing purposes.

4. Data Storage and Retention

A. Data Storage
All data is stored securely on servers hosted by DigitalOcean. While the physical server location may vary, DigitalOcean complies with international data protection standards.

B. Data Retention
Technical data (e.g., analytics logs) is retained for a maximum of 12 months. Personal data shared under agreements is retained for the duration specified in the agreement or as required by applicable laws.

5. Your Rights

Under GDPR, users have the following rights regarding their data:
• Access
• Rectification
• Erasure ("Right to be Forgotten")
• Restriction
• Objection
To exercise these rights, contact us at [email protected].

6. Data Security

We implement robust measures to ensure the security of your data:
• Secure hosting via DigitalOcean
• Regular software updates and monitoring
• Encryption where applicable
However, no system is entirely secure, and we cannot guarantee absolute data security.

7. Age Restriction

Our website and services are intended for users aged 18 or older. We do not knowingly collect data from individuals under 18 years of age.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting. Please review this page periodically to stay informed about our data practices.

9. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, contact us at:
Email: [email protected]
Address: International House, 101 King's Cross Road, London, England, WC1X 9LP

Additional Legal Protection

To minimize potential claims:
This policy is compliant with GDPR and the UK Data Protection Act 2018.
We clearly state that all responsibility for agreements and services lies within the signed contracts, reducing liability from website use.